Last updated: October 3, 2026
These Terms form a binding agreement between you ("you" or "user") and Lullo ("Lullo", "we", "us"), the publisher of the Lullo app, previously published as Lullaby AI. They incorporate our Privacy Policy by reference. By creating an account or using the app, you confirm that you have read, understood and agree to be bound by these Terms.
Subject to your compliance with these Terms, Lullo grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the app on a device that you own or control, solely for your personal, non-commercial use.
You agree that you will not, and will not permit others to:
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the app. The app is intended for parents and caregivers. You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us promptly of any unauthorised use.
Always follow safe-sleep guidance from your pediatrician or your national health authority. Sleep sounds should be played at a moderate volume and away from your baby's head. Lullo does not monitor your baby and is not a replacement for adult supervision.
Luna generates answers with third-party artificial-intelligence models. AI-generated answers can be inaccurate, incomplete or unsuitable for your situation, even when they sound confident. You are responsible for how you use them. Luna does not diagnose, does not recommend medicines or doses, and must not be relied on in an emergency. We may limit the number of questions you can ask in a given period. How messages to Luna are processed is described in the Privacy Policy.
The app is free to download and offers an optional auto-renewing subscription, "Lullo Unlimited", available monthly, quarterly or yearly. Some plans may include a free trial or an introductory price. The price, billing period and any trial are shown in the app before you confirm the purchase, and the purchase is processed by the Apple App Store.
We may change which features are free and which are part of Lullo Unlimited, and we may change prices for future billing periods. Apple will notify you of a price increase where it requires your consent.
You keep ownership of the data and content you provide, such as baby profiles, logs, photos and messages to Luna. You grant Lullo a limited license to host, process and use that content as necessary to operate and improve the Service, consistent with our Privacy Policy. You are responsible for the accuracy of what you enter: the forecast is only as good as the logs behind it.
You can invite other caregivers to a baby's profile with an invite code. Anyone who joins with your code can see and edit that baby's profile and logs. Share codes only with people you trust. You are responsible for whom you invite, and you confirm that you have the right to share the information you add about a child.
You agree not to misuse the Service, including by attempting to disrupt it, accessing it through unauthorised means, uploading malicious code, sending unlawful or abusive content to Luna, infringing others' rights, or using it in violation of any law.
The app, including its software, design, illustrations, sounds, Sleep Guide lessons, text and trademarks, is owned by Lullo and its licensors and is protected by intellectual-property laws. Except for the limited license granted above, no rights are transferred to you.
The app relies on third-party services, such as cloud hosting, sign-in, subscription management and AI model providers, and may link to third-party content. We are not responsible for third-party services or content, and your use of them may be governed by their own terms.
The app is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the app will be uninterrupted or error-free, or that forecasts, statistics, lessons or AI-generated answers will be accurate or reliable.
To the maximum extent permitted by law, Lullo and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising from or related to your use of the app. To the extent liability cannot be excluded, our total aggregate liability is limited to the greater of the amount you paid us in the twelve months before the claim, or USD 50. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Lullo and its affiliates from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your misuse of the app or violation of these Terms.
You may stop using the app and delete your account at any time in Settings. Deleting your account does not cancel a subscription; cancel it in your App Store account settings. We may suspend or terminate your access if you violate these Terms or where required by law. Upon termination, the license granted to you ends, and the provisions that by their nature should survive (including ownership, disclaimers and limitations of liability) will survive.
If you download the app from the Apple App Store, the following apply: these Terms are between you and Lullo only, not Apple; Apple has no obligation to provide maintenance or support; in the event of any failure of the app to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; Apple is not responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, and intellectual-property claims; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list.
These Terms are governed by the laws applicable in the jurisdiction in which Lullo operates, without regard to conflict-of-law principles, except where mandatory consumer-protection laws of your country of residence apply. Disputes will be resolved in the competent courts of that jurisdiction, subject to any non-waivable rights you have as a consumer.
We may modify these Terms from time to time. When changes are material, we will update the "Last updated" date and give notice where appropriate. Your continued use of the app after changes take effect means you accept the revised Terms.
Questions about these Terms? Contact us at yerkebulan.personal@gmail.com or via our support form.
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